Frequently Asked Questions

1. Account Information

How do I create an account?


To create an account:

  1. Click on the “Sign Up” or “Create Account” button at the top of our homepage.
  2. Enter the required information.
  3. Submit the form. You will receive a confirmation email shortly after.

How can I log in to my account?


Click the “Log In” button at the top of our homepage and enter your registered email and password.

I forgot my password. How can I reset it?

  1. Click the “Forgot Password?” link on the login page.
  2. Enter your registered email address.
  3. Follow the password reset instructions sent to your email.

2. Order Information

How can I place an order?


Browse our product catalog, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

Can I modify or cancel my order?


To modify or cancel an order, please contact us as soon as possible at (310) 666-1920 . If the order hasn’t been shipped yet, we will accommodate your request.

3. Shipping Policies

What are your shipping options?


We offer standard shipping options. Shipping times vary based on your location and chosen method.

How much does shipping cost?


Shipping costs are calculated at checkout based on the destination, weight, and shipping method.

Do you ship internationally?


Yes, we offer international shipping. Additional charges and customs fees may apply.

4. Return/Refund Policies

What is your return policy?


We offer a 30-day return policy. Items must be returned in their original condition with all packaging and accessories.

How do I initiate a return?

  1. Contact our support team at admin@scanner.deals to request a return authorization.
  2. Package the item securely and include the return authorization number.
  3. Ship the item to the address provided by our team.

5. Product Support

How do I install my scanner?


Each scanner comes with an installation guide. Follow the manufacturer’s instructions to set up the device and install any necessary drivers or software.

Where can I find software and drivers?


Visit the manufacturer’s website or contact us if you need assistance locating the correct software or drivers for your scanner.

My scanner is not working. What should I do?

  1. Ensure the scanner is properly connected to your computer and powered on.
  2. Check for any driver or software updates.
  3. Restart your computer and try scanning again.
    If the issue persists, contact our support team for troubleshooting assistance.

Do you offer warranty coverage?


Yes, most of our scanners come with a warranty. Please refer to the product details or contact us for more information.

How can I contact Card Scanner Deals?

You can call us at (310) 666-1920 or email us at admin@scanner.deals.

How do I know my transaction will be safe?

Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.

What is your refund or exchange policy?

We Have 30 days Money Back Guarantee